North Central College COVID-19 FAQ’s

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North Central College COVID-19 FAQ’s2020-08-27T20:36:34-06:00

Frequently Asked Questions Related to COVID-19

What do students need to communicate to instructors if they plan to use the Remote Learner option in Spring 2021?2020-11-30T10:01:52-06:00

Once students have formally indicated their interest in being a Remote Learner for Spring 2021 via this site they must work with their academic advisor to adjust their schedule to online sections where possible. Students must register their preference for remote learning by no later than 5 p.m. on Friday, January 22, 2021. Once these steps have been completed, and before courses begin in January, a formal notice will be sent to the student’s instructors indicating they will be a fully remote learner for Spring 2021.

What is the deadline for requesting the Remote Learner option for Spring 2021?2020-11-30T10:08:58-06:00

Students should formally indicate their interest in being a Remote Learner for Spring 2021 via this this site by no later than 5 p.m. on Friday, January 22, 2021.

How can students request the Remote Learner option for the Spring 2021 semester?2020-11-30T10:06:17-06:00

Students interested in the Remote Learner option for the Spring 2021 semester should formally indicate their interest in being a Remote Learner for Spring 2021 via this site by no later than 5 p.m. on Friday, January 22, 2021. Once a student has completed the Remote Learner registration they must work with their academic advisor to determine if any schedule changes are possible that will allow them to have the remote learning format desired via another section of a specific course or through other schedule changes.

What is surveillance testing?2020-08-27T20:35:32-06:00

Surveillance testing is a critical piece of the College’s overall testing strategy. Surveillance testing samples a percentage of the general population on a regular basis. In this way the College can track the impact of other measures to control the spread of the virus and help minimize the risk of spread among members of the campus community who are in routine close contact with one another.

The College’s surveillance strategy will include routine sampling from the student resident population due to the potential risk of people living in congregate housing. In addition, surveillance testing will include routine sampling from the general campus population, including faculty and staff. While there are no standardized guidelines for how many people should be tested as part of a surveillance testing protocol, the College’s strategy will be informed by public health guidance and learnings from testing strategies at other institutions.

Testing for COVID-19 is one piece of the larger strategy to help contain exposure to the virus. More critical for preventing spread of the virus is social distancing, wearing masks, washing hands, monitoring symptoms, and other recommendations from the department of public health.

Any student can contact the Dyson Wellness Center to discuss their health concerns.

Can students or faculty members remove their face coverings while in class to take a drink?2020-09-10T18:36:22-06:00

Yes, however the mask should not be completely removed, if possible. It is required that they must maintain 6 feet of physical distance when doing so, are encouraged to use a container with a straw that can go under the bottom of the mask, and must put the face covering properly back on immediately after taking a drink. Students and faculty are further encouraged to hydrate prior to class to avoid having to remove their mask at all and are responsible for wearing a properly fitting mask per college guidelines.

What is the status of winter athletics?2020-09-24T18:36:09-06:00

The College Conference of Illinois & Wisconsin (CCIW) has pushed back the start of winter sport competition until after January 1, 2021.

Do I have to pay for a COVID-19 test administered by the College?2020-09-24T18:48:03-06:00

COVID-19 tests administered by the College are conducted in partnership with a local lab, and the lab will bill your insurance to cover the cost of the test. You are likely to receive an EOB (explanation of benefits) from your insurance company displaying a charge for the COVID test. Please note you will not be charged for this cost and will not receive a bill/invoice. If you do not have insurance, or your insurance does not cover the cost of the test, the College will assume the cost of the test.

When will the College’s COVID-19 surveillance testing begin?2020-08-27T20:41:01-06:00

Surveillance testing will begin the week of August 31, 2020. Testing is scheduled to occur two days each week throughout the fall 2020 semester.

How many members of the campus community will be tested each week as part of the College’s COVID-19 surveillance testing program?2020-08-27T20:41:24-06:00

In addition to student athletes and athletic staff who are part of ongoing testing through athletics, approximately 150 faculty, staff and students will be tested each week as part of the College’s surveillance testing program.

How are individuals selected to be part of the College’s COVID-19 surveillance testing?2020-08-27T20:43:28-06:00

Individuals will be selected for surveillance testing, at random, from the pool of students, faculty, and staff, with representation of approximately 5% of the general population of students, faculty and staff, and 10% of students living in the College’s residence halls.

How will I know if I have been selected for surveillance testing?2020-08-27T20:43:50-06:00

All members of the campus community who are randomly selected to be tested as part of the College’s surveillance testing program will be notified in advance of their testing date via email. When the email is received, those individuals selected to be tested will be directed to an online scheduling program to select a time for their test on their scheduled testing date.

If selected for surveillance testing, do I have to pay for my COVID-19 test?2020-08-27T20:44:05-06:00

The College is working with a CLIA-certified laboratory provider who will bill your insurance directly for the cost of the test. If you do not have insurance, you will not be charged for COVID-19 testing required as part of the College’s surveillance testing program.

How and when will individuals be notified of the result of their COVID-19 surveillance test?2020-08-28T14:34:45-06:00

Test results will be communicated directly to individuals by a member of Dyson Wellness Center medical staff.

Individuals who test negative for COVID-19 will receive a private e-mail from the Dyson Wellness Center (DWC). Individuals who test positive for COVID-19 will be contacted by phone by a DWC medical staff member and a campus contact tracer and case manager will follow up to discuss further instructions.

If selected for surveillance testing, can individuals get tested elsewhere and share their results with the College rather than go to their scheduled test?2020-10-14T13:18:33-06:00

The testing system in place ensures that a verified result is transmitted securely back to the College in a timely way, and allows for direct follow-up from the College as necessary. The testing procedure is designed to be easy and convenient, and if anyone who has been selected for surveillance testing has difficulty meeting their appointment, they should contact the Dyson Wellness Center at covidtesting@noctrl.edu.

What if I cannot make my surveillance testing date?2020-10-14T13:19:49-06:00

Individuals who absolutely cannot make the date that they have been selected to test as part of the College’s surveillance testing program should email covidtesting@noctrl.edu and ask to re-schedule their test for a later date. Members of the campus community are not permitted to “opt out” of surveillance testing.

What if I have not been selected for surveillance testing but I wish to have a COVID-19 test?2020-08-27T20:45:09-06:00

Surveillance testing is a public health strategy and the College is using a random sampling approach to identify those who will be tested. If you would like to get tested for COVID-19 outside of the College’s surveillance testing process, you may go to one of the free DuPage County Community Testing sites or contact your healthcare provider.

Will the College provide room and board refunds if students can no longer live in campus residence halls or if the College moves to fully remote instruction?2020-08-14T20:45:56-06:00

In the event that the College determines students can no longer reside in campus residence halls, the College will give pro-rated refunds of room and board charges to students. Also, if the College moves to fully remote instruction, any student who chooses to move out of the residence hall will receive a pro-rated refund of their room and board charge. Exact refund amounts will be determined by a student’s financial aid package.

Can members of the campus community travel out of state, and if they do, will they be required to quarantine upon their return?2020-10-06T19:06:44-06:00

According to the CDC, you should consider avoiding unnecessary travel as it increases your chances of getting and spreading COVID-19. You shouldn’t travel if you are sick or if you have been around someone with COVID-19 in the past 14 days, and you shouldn’t travel with someone who is sick.

College employees must limit non-essential business travel. Employees are encouraged to discuss prospective travel plans with their supervisor in advance of travel. Additional information regarding employee travel is available in the College’s Return to Campus-Based Work Guide.

Those who choose to travel out of state are expected to comply with all current health and safety guidelines at their destination of travel and upon their return, which may include a requirement to quarantine. If required to quarantine due to recent travel, members of the campus community should notify the College by completing the COVID-19 Reporting Form; students should promptly inform their instructors and employees should inform their supervisors.

Additional travel guidance from IDPH is available here.

Can students isolate or quarantine on campus?2020-08-19T20:10:14-06:00

Those required to isolate or quarantine due to a COVID-19 diagnosis, symptoms or exposure will be asked to do so at home for the designated timeframe. If a resident student cannot or should not return home to isolate or quarantine, the College has designated Kimmel Hall for this purpose. Resident students who isolate or quarantine at home will be refunded room and board fees for the time they are away from campus.

Where can individuals eat if they are required to wear a face covering when around others? 2020-08-19T15:02:35-06:00

Individuals can remove their face coverings to eat or drink, but should maintain at least 6-feet of distance from others while doing so. Layout and space modifications have been made within campus dining locations in order to adhere to physical distancing guidelines and capacity restrictions. The College encourages campus community members to eat outside whenever possible.

How is data submitted to #CampusClear protected?2020-08-18T21:53:25-06:00

User privacy is protected via encryption and 2FA (2-factor authentication accessible only to the Dyson Wellness Center administrators and Information Technology Services senior management). Below is a screenshot of how data appears to an administrator.

data table view for campus clear app
How do I use the #CampusClear app?2020-08-18T21:50:17-06:00

Please make sure you enable notifications from the app, which will prompt you at the beginning of each day to complete the self-screening survey. The self-screening process is quick and easy, as you will be guided by a few buttons on a single screen where you are asked to tap on the symptoms or conditions that apply to you. Below is a view of the screen:

campus clear app screen 1
campus clear app screen 2

Once you’ve selected the conditions that apply to you, tap the “See Result” button. If you select “No Symptoms,” the app will respond with a “Good to Go” message and the daily self-screening process is complete.

If you select any of the symptoms, the app will respond by asking you to take additional steps for your own health and the health of others. App users who are reporting symptoms will be given additional guidance by the app (see below) and, depending on the symptoms, may be directed to the College’s COVID-19 Reporting Form, which should be promptly completed to report COVID-19 contact, positive tests, and/or COVID-19 symptoms.

Why are student athletes using a different symptom-tracking app?2020-08-18T21:32:21-06:00

Student athletes are using a different screener app to self-monitor for symptoms as part of the athletics department’s health and safety protocols as well as additional NCAA compliance related items. When not under the guidance of the College’s athletic training staff (during training periods or in-season), athletes are expected to use #CampusClear to self-screen for symptoms.

Can data submitted to #CampusClear be deleted?2020-08-18T21:30:12-06:00

Users can delete their health screening data using the “Purge My Info & Delete My Account” feature which will result in the permanent and irreversible deletion of their information and termination of their account on the application. Users may also submit a Request to Know or Request to Delete by e-mailing privacyrequests@ivy.ai.

What data is stored in the #CampusClear app?2020-08-18T21:29:11-06:00

There are three types of data correlated to a user within #CampusClear:

  • Identifiers: User’s first name (or “nickname”) and e-mail address or mobile telephone number when they register to use the app;
  • Health Screening Information: User’s self-reported symptoms related to COVID-19 (or lack thereof) when they complete and submit a daily self-screening survey through the app;
  • Building and classroom information: The name of the building and number of the floor on which a user’s office or residence hall room is located; the classes and classroom to which users are assigned either as an instructor or as a student; the departments and other work groupings in which users have membership (e.g. Information Technology Services).

The app does not use location tracking technology on a user’s device, and the information collected via #CampusClear will not identify where or when a user has been physically located on campus or elsewhere.

Is #CampusClear a contact tracing or tracking app?2020-08-18T21:27:46-06:00

#CampusClear is not a contact tracking app as it does not use location tracking technology on a user’s device. The information collected via #CampusClear will not identify where or when a user has been physically located on campus or elsewhere. However, the app will give the College’s medical team additional information to use in order to identify trends or take additional health and safety actions. #CampusClear does not use tracking cookies or allow third party sites to place cookies within the app. Because #CampusClear is not a tracking app, it will not respond to “do not track” signals sent by a user’s mobile device.

What will the College do with the data Collected using the #CampusClear app and how will the app respond to reported symptoms?2020-08-18T21:26:40-06:00

All data submitted via the #CampusClear app will be secured by encryption and only the medical staff within the Dyson Wellness Center (DWC) and Internet Technology Services (ITS) senior leadership will have access to the information.

If the user has more significant symptoms, the app will prompt the user to “Stay home or in your room to self-isolate. We are sorry you are not feeling well. Due to your reported symptoms, you are not cleared to be on campus. Complete the College’s COVID-19 Reporting Form and a Contact Tracer/Case Manager will follow-up with you soon. If your symptoms worsen (e.g., severe chest pain, difficulty breathing) seek immediate care by calling 9-1-1.” In these instances, the College’s DWC staff may use the information submitted to offer additional recommendations or as part of the College’s Contact Tracing/Case Management measures.

If only minor symptoms are reported, the app will prompt the user to “Stay home or in your room to self-isolate until you feel better. We are sorry you are not feeling well. Due to your reported symptoms, you are not cleared to be on campus. Please contact your healthcare provider or the Dyson Wellness Center. If your symptoms worsen (e.g., severe chest pain, difficulty breathing) seek immediate care by calling 9-1-1.” When only minor symptoms are reported, the DWC will not contact the user regarding their symptoms.

The College will also use the information collected by #CampusClear to monitor the health status of the campus as a whole, and to identify trends that may warrant additional action or trigger additional health and safety protocols.

Are members of the campus community required to use the #CampusClear app?2020-08-18T21:24:09-06:00

As part of the College’s #TogetherNC health campaign, members of the campus community have pledged to protect the health and safety of the campus community. Included in the pledge is a commitment to self-monitor for symptoms of COVID-19 and take appropriate actions if symptoms are present, which includes the timely reporting of symptoms to the College using the College’s COVID-19 Reporting Form. The #CampusClear app is the tool for students, faculty and staff to use in self-monitoring and tracking their symptoms.

How can members of the campus community access the #CampusClear app?2020-08-18T21:22:36-06:00

The #CampusClear app can be downloaded from the Apple or Google app stores. Once downloaded, users can log in by entering their North Central College email address. Upon receiving an email confirmation, and after clicking the confirmation link, users will have access to the app. For those who may not have a mobile device or would prefer to use a computer-based version of the app, #CampusClear can be accessed from a desktop or laptop by going here.

What is #CampusClear and how will it be used?2020-08-18T21:21:02-06:00

#CampusClear is a daily self-screening symptom tracking mobile app that the College is making available for the use of students, faculty and staff to assist them in self-monitoring for symptoms of COVID-19 and taking appropriate actions if symptoms are present. Use of the app will not only benefit members of the campus community as a simple way to assess the status of their personal health on a daily basis, but it will benefit the broader campus community by helping the College remain open and ensuring that we can continue to deliver a primarily in-person educational experience for our students.

Data submitted through the #CampusClear app is secured by encryption. As data is collected, College medical administrators in the Dyson Wellness Center (DWC) will have a real-time view of campus trends with information that may warrant additional action or trigger other campus health and safety protocols. The #CampusClear app does not use location tracking technology on a user’s mobile device and is not considered a contact tracing app. However, the information gathered may be used by the College’s Contact Tracing and Case Management staff within the DWC.

Are there locations on campus where students can participate in online classes that are immediately before or after in-person classes?2020-08-18T20:50:56-06:00

Numerous spaces have been set aside across campus for students to use who need a quiet place to participate in an online course. Capacities will be limited in these spaces to follow physical distancing guidelines and to reduce the volume in each space so students can effectively participate in online classes. Students must share space with other students, so headphones are strongly encouraged to reduce noise. These spaces will be available on a first-come, first-serve basis, but additional spaces may also be added if necessary. Resident students are encouraged to return to their residence hall rooms for online courses when possible.

The following locations will be reserved for online learner use this fall:

  • Kiekhoffer 8 (all days except MWF 12:15-1:25 p.m.)
  • Larrance Academic Center 1 (all days except MWF 3:05-4:15 p.m.)
  • Oesterle Library Class of ’97 Lab (room schedule is posted daily)
  • SBE 226 Student Lounge and individual tables along the west hallway
  • SBE 212 (all days except TTH 8:00-9:40 a.m.)
  • SBE 246
  • Goldspohn 11 (all days except MWF 10:50-12:00 p.m.)
  • Goldspohn 17
  • Goldspohn 35
  • Smith Hall (Monday through Thursday, 8:00-4:00 p.m., unless occupied for a scheduled event)
  • WAC 10
  • WAC 12
  • Meiley-Swallow Gallery
  • WSC Breakout Study Pods (throughout building)
  • Wentz Fine Arts Center main lobby
  • Merner 2

Students looking for additional space to study when not participating in an online course should consider the following areas to leave reserved spaces available for online learners:

  • Larrance Academic Center – Coffee Lab lobby
  • Oesterle Library
  • Boilerhouse Café
  • WAC lobby
  • Upper WAC Student Lounge (while other events are not being held)
  • 3rd Floor of Res/Rec (available Tuesday and Thursday afternoons)
Are students allowed to dine, study, work, socialize, etc., off campus?2020-08-14T17:44:14-06:00

Yes, however, it is important to remember that as part of the #TogetherNC pledge, members of the campus community agree to protect the health, safety and wellness of our campus and to prevent the spread of COVID-19 and other infections by acting responsibly. To the extent possible, members of the campus community should limit unnecessary exposure.

Can members of the campus community invite visitors to campus?2020-08-14T17:43:41-06:00

Residence Life has established policies for visitors in the residence halls. The Area Hall Director (AHD) on Duty will be the primary responder for any visitor concerns. The Residence Life Visitor Policy is as follows:

  • Each student resident may host one North Central student guest within their residence hall room
  • Residents must seek approval from their AHD to host one non-affiliated guest within their residence hall room
  • No overnight guests will be permitted

Regarding all other visitor requests, please refer to the College’s campus visitor policy, which is as follows:

  • Campus visitors are restricted based on the needs of the College. Approved visitors include the following:
    • Prospective students and their families
    • Alumni/donors
    • Applicants/candidates for employment
    • Corporate partners
    • Service partners/vendors with a need to be on campus

For more information, go here and scroll to the “Campus Visitor Policy.”

Is the College planning to celebrate Homecoming this fall?2020-08-14T17:42:54-06:00

After exploring several possible scenarios and with careful consideration, the College has made the difficult decision to cancel this year’s Homecoming celebration. State guidelines that currently restrict meetings and events larger than 50 people limits the impact of traditional events such as the Homecoming Reunion Celebration and Outstanding Alumni Awards ceremony, the Athletic Hall of Fame, the 50-Year Club Induction Ceremony, the Homecoming Concert, and the individual class and affinity reunions that have been held in previous years. The College has turned its attention to Homecoming 2021 and will share more information as it becomes available.

What changes have been made to campus dining?2020-08-14T17:42:27-06:00

Campus dining services, in partnership with Chartwells, has implemented a number of changes to best serve the campus community while following relevant health guidelines. These changes include:

  • Wellness checks for dining service employees prior to the start of each shift and the wearing of appropriate personal protective equipment, including face coverings;
  • Enhanced cleaning, sanitizing and disinfecting protocols;
  • Buffet-style self-servicing will be discontinued until further notice; all meals will be served by Chartwells associates;
  • Pre-packaged meals will be available as to-go options;
  • Layout and space modifications and hours of operation modifications will be made in order to adhere to social distancing guidelines and capacity restrictions within dining locations;
  • Kaufman Dining Hall will have expanded hours; The Cage, Moe’s and the Boiler House will be open with adjusted hours; Au Bon Pain and Freshens will remain closed until further notice.

For more information, including dining locations and hours, go here and scroll to “Campus Dining.”

What is the status of fall athletics?2020-09-24T18:37:41-06:00

The College Conference of Illinois & Wisconsin (CCIW) has postponed all fall athletics conference competition and championships. As a result, North Central will not participate in intercollegiate athletics in the sports of cross country, football, golf, soccer, tennis, triathlon or women’s volleyball this fall.

Coaching staffs of affected sports will communicate with their athletes regarding additional competitive and training opportunities. These athletes will not be charged with using a season of participation, per the blanket waiver that has been approved by the Division III Administrative Committee.

The CCIW Council of Presidents has charged CCIW staff with developing competition opportunities for the sports of cross country, football, soccer and volleyball in the spring, while maintaining conference competition for all spring sports including golf and tennis. USA Triathlon (USAT), which administers the National Collegiate Championship for women’s triathlon, is evaluating options for a possible spring season.

A decision on a start date for winter sports has not yet been made.

Will student organizations, clubs and other activities meet or be organized in-person or remotely?2020-08-14T17:41:16-06:00

All student activities must adhere to the College’s guidelines for campus events and meetings. Download the Campus Guide for Event and Meeting Planning here. For more information about student events and activities, visit the College’s Get Involved website. Due to the nature of certain clubs and organizations (e.g. acapella groups), additional health and safety restrictions may be in place regarding the activities of those groups. Student club and organization members, leaders or advisors may reach out to Lydia Pond at ldpond@noctrl.edu with questions.

Can members of the campus community organize or attend in-person events or meetings?2020-08-14T17:40:51-06:00

Meetings and events should be held in whole or in part using electronic collaboration tools (e.g. Microsoft Teams) as much as possible. If hosting in-person, all gatherings must adhere to state and local guidance for event size capacities and other restrictions. For more information regarding the College’s meeting and event policy, go here and scroll to “Campus Events & Meetings.”

Will students be residing in residence halls this fall?2020-08-14T17:40:06-06:00

The College is looking forward to welcoming students back to campus housing this fall and to partnering with students to make their experience in the residence halls safe and engaging. New residential safety protocols have been developed in accordance with the latest guidance from the CDC, the DuPage County Health Department, and the American College Health Association. More information is available here.

What are the College’s plans for spring 2021 semester?2020-09-24T18:31:26-06:00

The College’s plan for spring 2021 semester is to replicate the fall academic calendar as closely as possible. For undergraduate students, changes to the academic calendar include a start date of January 25 (two weeks later than originally planned) and shortened spring break. Our plan includes finishing the academic year as originally scheduled with a May 9 Commencement, with final exams taking place the first week of May. More information about spring 2021 plans is available here.

What is the status of fall and spring semester Education Abroad programs?2020-10-23T19:48:32-06:00

The College has made the difficult decision to suspend all Fall 2020 and Spring 2021 Education Abroad programs. This decision was made in line with current travel and health advisories/warnings issued by the U.S. Department of State and Centers for Disease Control & Prevention and includes all program types – exchange, direct enrollment, provider programs, faculty-led, and S.I.R.O.L.

Cardinal Destination Courses Abroad (May Term) are still pending, with a final decision to be made no later than December 1.

Is Oesterle Library open and accessible to students?2020-10-15T16:46:28-06:00

The Oesterle Library lobby, classroom, computer lab and reference room open at 7:45 a.m., Monday – Friday, for students participating in online classes.

Library services are available during the following days/times:

  • Monday-Thursday: 9 a.m. – 8 p.m.
  • Friday: 9 a.m. – 4:30 p.m.
  • Saturday: Closed
  • Sunday: 1-5 p.m.

For more information, including modifications to library services and operations, go here and scroll to “Oesterle Library Access & Hours.”

What does it mean if a student has a Split (SP) course and how will they know when they should attend in person and when they will be learning online?2020-08-14T17:37:24-06:00

Split course sections are those in which only a portion of the students will attend in person at a given time in order to maintain the necessary physical distancing procedures in a classroom. Instructors of split courses will communicate with students directly before the course begins to explain when students should plan to attend in-person, and when and how they will participate remotely on other days. Examples of how split courses might be managed are listed below; however, instructors may also choose other methods based on instructional needs in a given course:

MW or TTH class:

  • Group A attends in-person on Mondays (first part of alphabet)
  • Group B attends in-person on Wednesdays (second part of alphabet)

TTH class:

  • Group A attends in-person on Tuesdays (first part of alphabet)
  • Group B attends in-person on Thursdays (second part of alphabet)

MWF class (Option 1):

  • Group A attends in-person on Mondays (first part of alphabet)
  • Group B attends in-person on Wednesdays (second part of alphabet)
  • Group C attends in-person on Fridays (third part of alphabet)

MWF class (Option 2):

  • Week 1:Group A attends in-person on Monday & Friday (first part of alphabet); Group B (second part of alphabet) attends remote on Wednesdays
  • Week 2:Group A attends in-person on Wednesday (first part of alphabet); Group B (second part of alphabet) attends remote on Monday and Friday
What do students need to communicate to instructors if they are using the Learn from Anywhere option this fall?2020-08-14T17:36:52-06:00

Once students have registered their interest in remote instruction with their academic advisor, a formal notification will be sent to their instructors indicating their preference for remote learning. Students are then responsible for contacting their instructors in order to learn how course content and instruction will be delivered to them in each of their courses and to understand what the instructor’s expectations will be for their course.

Is there a deadline for requesting the Learn from Anywhere instruction option?2020-08-14T17:36:10-06:00

Students should inform their academic advisor of their preference for remote learning by no later than Friday, August 21, unless a new COVID-19-related health situation arises in the course of the semester that may require additional protocols.

How can students request the Learn from Anywhere instruction option for the Fall 2020 semester?2020-08-14T17:35:48-06:00

Students who are interested in remote learning options for fall semester in response to the COVID-19 pandemic should contact their academic advisor. Advisors will 1) work with students to determine if any schedule changes are possible that would allow them to have the remote learning format desired via another section of a specific course or through other schedule changes; and 2) formally register students’ preference for remote instruction so a notice can be sent to the instructors of their courses with in-person instruction.

How will students know if course offerings will be conducted in-person or remotely?2020-08-14T17:35:10-06:00

Students can review their course schedule to see the instructional delivery for each class by logging into Merlin at www.merlin.noctrl.edu and navigating to their Fall schedule under Merlin / Students / Academic Profile / My Class Schedule.

Students with questions about their course schedule or options should contact their academic advisor or the Office of the Registrar at registrar@noctrl.edu or 630-637-5252.

Have there been adjustments to the academic calendar or course schedules?2020-08-14T17:34:46-06:00

All students—undergraduate and graduate—will begin the 2020-2021 academic year as scheduled on August 24. A modified Welcome Week program for new students will take place August 19-23. Undergraduate students will not return to campus after Thanksgiving break as final exams for fall semester will take place remotely during the first week of December. Academic programs that have required in-person experiences—such as clinicals, practicums and internships—will continue in-person after Thanksgiving, unless remote options exist.

More information about the fall 2020 academic calendar and course schedules is available here.

Will classes be held in-person or remotely this fall?2020-08-14T17:34:15-06:00

The College is embracing a “learn from anywhere” approach for the fall 2020 semester by expanding the range of instructional modalities—in-person, online and blended—and leveraging technology to create inclusive learning opportunities for all students. The College’s primary modality will continue to be in-person classes, but our faculty’s inspired instruction will also include a wider variety of fully online and combination formats.

What happens to buildings, classrooms or residence hall rooms if a COVID-19 case is traced to that location?2020-08-14T17:33:46-06:00

As part of the College’s contact tracing process, the College will evaluate specific on-campus locations inhabited by an individual with a confirmed case of COVID-19 for additional cleaning and disinfection in accordance with CDC guidance. Access to such locations will be closed until cleaning and disinfection has been completed and safety guidelines have been met, after which time the space will reopen for use. Closure timelines may vary on a case by case basis. Routine cleaning will resume upon re-opening of the campus location with added attention to frequently touched surfaces.

What measures has the College taken in regard to the cleaning and disinfection of campus buildings?2020-08-14T17:33:24-06:00

The College has evaluated all campus facilities and has adopted numerous proactive health and safety measures in accordance with guidance from local, state and federal health officials. Enhanced health and safety measures within campus facilities include:

  • Reconfigured furniture and equipment to decrease room and building density
  • The provision of cleaning supplies near classrooms and offices enabling students, faculty and staff to wipe down work surfaces
  • The installation of hand sanitizer stations throughout campus
  • Limiting the number of people in elevators
  • Establishing single-direction stairways and building entrances and exits (when possible)
  • Posting informational signage throughout campus reinforcing various health practices, including handwashing, social distancing and mask wearing

More information is available here.

How can members of the campus community access Dyson Wellness Center services?2020-08-14T17:04:45-06:00

Counseling and advocacy appointments continue to be offered via telehealth while medical appointments have both telehealth and in-person options, depending on clinical appropriateness. To request an appointment or contact the Dyson Wellness Center (DWC) with questions during normal business hours (Monday-Friday, 8 a.m. – 4:30 p.m.), call 630-637-5550 or email dysonwellness@noctrl.edu.

After speaking with a DWC administrative assistant, you will receive an email with detailed instructions for completing required forms and scheduling your appointment. To reduce the spread of COVID-19 and maintain health and safety, DWC is not permitting walk-ins for questions or appointment scheduling. 

In case of an emergency, call 9-1-1 or Campus Safety at 630-637-5911 for immediate assistance.

What should someone do if they witness a member of the campus community in violation of the #TogetherNC pledge by, for example, not wearing a face covering, not socially distancing or attending class or other College activities while sick?2020-08-14T17:04:07-06:00

If you witness a member of the campus community who is not adhering to the College’s health and safety guidelines, please consider doing the following:

  • Remind the community member of the #TogetherNC pledge guidelines and ask them to wear a face covering, maintain expected physical distance, and/or adhere to COVID-19 related signage.
  • If the community member does not have access to a face covering, let them know that they may obtain a face covering at the following locations:
    • Wentz Science Center – Admin Space (108)
    • Goldspohn Hall – Admin Space (19)
    • School of Business and Entrepreneurship – Admin Space (204)
    • Benedetti-Wehrli Stadium – School of Education and Health Sciences (244)
    • Oesterle Library – Circulation desk
    • Harold and Eva White Activity Center – Front desk
    • New Hall – Department of Campus Safety
  • If the community member appears to be ill, remind them of the community pledge guidelines and suggest they take care of themselves and our community by leaving campus and/or seeking medical care.
    • Suggest that the individual contact the Dyson Wellness Center at 630-637-5550 or Campus Safety at 630-637-5911 for needed resources.
  • If the community member complies and corrects his or her actions to adhere to community guidelines, no further action is needed.
  • If you observe a pattern of behavior with a community member not complying with health and safety guidelines or not leaving the campus when ill, consider reporting the concern via the College’s Early Alert Referral Form.
Will the College conduct temperature checks and/or other symptom checks as a condition for entering campus and/or campus buildings?2020-08-14T17:03:07-06:00

An important measure to keep our campus community safe and to stop the spread of COVID-19 is for all students, faculty and staff to conduct daily self-monitoring for COVID-19 symptoms prior to leaving their home or residence hall room, as indicated in the #TogetherNC pledge. The College will be introducing a mobile app to assist members of the campus community with daily COVID-19 symptom monitoring and tracking. More information will be forthcoming regarding the app and its expected use.

The College will not check temperatures as a condition for individuals to enter buildings and classrooms. However, there will be specific locations on campus, including the Res/Rec Fitness Center, and the Merner Field House Gregory Arena and weight room, where temperatures will be checked as a condition for entry. Please adhere to the appropriate signage and requests from staff prior to entering such spaces

What happens if someone forgets their face covering? Will they be required to leave campus or return to their residence hall room?2020-08-14T17:02:36-06:00

If someone forgets or misplaces their face covering, they may obtain a disposable face covering at the following on-campus locations:

  • Wentz Science Center – Admin Space (108)
  • Goldspohn Hall – Admin Space (19)
  • School of Business and Entrepreneurship – Admin Space (204)
  • Benedetti-Wehrli Stadium – School of Education and Health Sciences (244)
  • Oesterle Library – Circulation desk
  • Harold and Eva White Activity Center – Front desk
  • New Hall – Department of Campus Safety
What is the expectation for wearing face coverings on campus?2020-08-25T20:47:03-06:00

The College expects all members of the campus community to wear face coverings while on campus as a critical measure to reduce the spread of COVID-19. Guidelines for face coverings are as follows:

  • Face coverings must be worn by all members of the campus community while on campus when in the presence of others and in public settings, indoors and outdoors, where other physical distancing measures are difficult to maintain (e.g. common spaces, meeting rooms, classrooms, the pedestrian spine and other walkways throughout campus, etc.). A face covering is not a substitute for physical distancing.
  • Members of the campus community will be provided with a free, North Central-branded cloth face covering. Homemade or store-bought cloth face coverings that adhere to CDC guidelines may also be worn. Cloth face coverings must only be worn for one day at a time and must be properly laundered before use again. Having a week’s supply of cloth face coverings can help reduce the need for daily laundering.
  • Disposable face coverings may only be worn for one day and then must be placed in the trash.
  • If a member of the campus community has a medical reason to not wear a face covering they should reach out to Student Disability Services (630-637-5264, sds@noctrl.edu) or Human Resources (630-637-5757, humanresources@noctrl.edu), as appropriate, to discuss options.

Face coverings can be removed under the following circumstances:

  • When alone in one’s own private office or residence hall room
  • While eating or drinking
  • While outside when a distance of more than 6 feet from others can be maintained
Can students attend classes remotely if required to isolate or quarantine as part of the College’s testing and contact tracing protocol?2020-08-14T16:59:50-06:00

If a student feels well enough to participate in their academic coursework remotely while in isolation or quarantine, they are encouraged to do so as the College has embraced a “learn from anywhere approach” to learning this fall. In such cases, students should coordinate directly with their faculty member in order to access remote instruction and coursework.

Will faculty members and students be informed if someone in their class tests positive for COVID-19?2020-08-28T14:39:23-06:00

If a member of the campus community tests positive for COVID-19, a campus contact tracer and case manager will, in collaboration with the DuPage County Health Department, work with the ill individual to identify and notify potential contacts. Contacts include: 

  • Physical Contacts—anyone who had physical contact with the ill individual
  • Close Contacts—anyone who was within less than 6 feet of the ill individual for more than 15 minutes
  • Proximate Contacts—anyone who was more than 6 feet from the ill individual for approximately 1 hour or more, such as a classmate or co-worker

The contact tracer/case manager will notify any physical, close and proximate contacts and direct them in accordance with CDC and local health department guidance. Physical and close contacts will be directed to quarantine; proximate contacts will be directed to self-monitor for COVID-19 symptoms.

Will the College communicate the status of positive cases of COVID-19 among the campus community?2020-08-28T18:00:13-06:00

In an effort to keep the campus community informed, the College will report the number of positive COVID-19 test results among the campus community in a timely manner on its COVID-19 Test Results page. Campus community members who have had known contact with someone on campus who has tested positive for COVID-19 will be notified directly by a Contact Tracer and Case Manager and informed of next steps.

What should I do if I test positive for COVID-19, if I had contact with someone who has tested positive for COVID-19, or if I’m experiencing COVID-19-related symptoms?2020-08-14T16:57:13-06:00

As part of the #TogetherNC Pledge, all members of the campus community are expected to immediately report to the College if they’ve tested positive for COVID-19, have had contact with someone who has tested positive for COVID-19, or are experiencing COVID-19-related symptoms.

In addition, please follow the steps outlined here regarding the College’s expectations for students, faculty and staff.

What will happen if I get sick during the semester, or if the campus is forced to close because of COVID-19?2020-08-12T15:36:16-06:00

First, please note that several courses that were originally scheduled as in-person classes have been changed to a remote-learning format—synchronous or asynchronous. We have done this because we recognize that several of you, as well as a number of your instructors, are in COVID-19 high-risk groups and would need to avoid in-person instruction for now. Also, we have accommodated students who at this moment do not feel comfortable taking in-person classes because of their concerns about COVID-19.

In this Learn From Anywhere model, a wide variety of options exist to create a schedule that is completely in person, completely on-line, or some combination. The revised schedule was posted on July 23, and you are encouraged to review your schedule, in consultation with your advisor, and make any alterations to optimize the modality schedule before the semester begins. Please remember that you have to choose your learning option before classes start so your advisors can help you redo your schedule and course options to accommodate your need or preference. Once the semester begins, you may not opt for a remote learning option simply because you want to.

All instructors teaching in-person classes are planning their classes in a way that will enable students who get sick or are quarantined because of COVID-19 will have remote access to their classes and thus be able to continue learning if they are well enough to.

If you are a resident student and need to go home to isolate or quarantine because you become sick or are exposed to someone who is sick, you will be refunded your room and board fees for the portion of time you are away from campus. In the event that this applies to you, please contact Mary Frances Koyl in Residence Life at mfkoyl@noctrl.edu or residencelife@noctrl.edu.

How can I be sure that I will be safe if I have an in-person class on campus?2020-08-12T15:35:38-06:00

While in the current situation no one can guarantee that anyone may not get sick, the College has taken extra steps and made significant financial investments to ensure that all members of the community are as safe as possible. We have changed classroom assignments and altered classroom configurations to ensure social distancing for students in in-person classes. We have also upgraded instructional technology equipment in classrooms as well as software. We have also invested heavily in sanitation across all buildings on campus.

Keeping the campus as safe as possible will require an investment from each of us. Monitoring for symptoms, staying home when sick, reporting to the College any concerns about your exposure to someone who tests positive for COVID-19, wearing a face covering at all times, and practicing physical distancing are all critical commitments that we each must make to keep each other safe and healthy.

Will the College provide tuition discounts or reimbursements for courses offered online instead of face-to-face?2020-08-14T21:00:20-06:00

Tuition rates for the 2020-2021 academic year will remain as published in spring 2020. As previously communicated, the tuition rate increase for the current year was the lowest since the 1960s. The campus remains open and students continue to have access to all campus facilities and many services, including the library, computer labs, athletic facilities, academic advising and academic support services, career development, and the Dyson Wellness Center, among others. Some of these services will be provided electronically and all are subject to physical distancing and other healthy and safety guidelines. The College is planning a mostly in-person educational experience in the fall, with the majority of course sections offered face-to-face or in blended formats. About one quarter of course sections will be offered in a remote modality, including in synchronous (meaning that classes will be live-streamed to students at the time listed on their course schedule)  or asynchronous formats. Regardless of modality, students should expect to experience the same high quality, inspired instruction they have always received from their faculty.

The College also continues to make additional significant investments to ensure the continuing health of the campus community during the COVID-19 pandemic and the ability of students to enjoy the same quality of learning, regardless of modality. For example, the College purchased and installed multiple cameras in many classrooms to facilitate synchronous class streaming, and purchased and installed hand sanitizer and other cleaning materials across campus. The College also hired new or replacement ongoing full-time faculty in multiple areas including communication, computer science, engineering, English, environmental studies, exercise science, political science and psychology.

The College’s costs have not declined because of the COVID-19 pandemic. Just as the College doesn’t charge differential tuition for undergraduates based on their major, minor, resident or commuter status, where some students, based on these factors and others, use facilities and services more than other students, the College doesn’t plan to offer differential tuition based on the variety of instructional modalities being offered this semester to accommodate students’ individual needs and preferences.

What type of COVID-19 test and testing process will be used by the College?2020-08-04T14:37:08-06:00

Nasal samples will be self-collected under the supervision of trained medical personnel. This method leads to highly accurate test results with minimal discomfort. “No contact sample collection” helps minimize the exposure risk of the medical staff supervising the testing.

Samples will be transported from campus to a local CLIA-certified laboratory provider that will perform FDA certified RT-PCR tests to detect active COVID-19 infections. Test results will be returned to the Dyson Wellness Center within 72 hours, and results will be shared directly with individuals. Contact tracers and case managers will follow up with individuals who test positive for COVID-19 regarding next steps.

How will the College test for COVID-19 during the fall semester?2020-08-04T14:37:19-06:00

Ongoing testing will be implemented throughout fall semester. There are two strategies for ongoing testing.

First, all student athletes will be tested on a regular schedule as determined by the College’s athletics department. The athletics testing schedule will be informed by the NCAA, the College Conference of Illinois & Wisconsin (CCIW) and the National Athletics Trainers Association (NATA).

Second, the College will also perform surveillance testing of the wider campus community, including students, faculty and staff.

Individuals who are symptomatic can contact the Dyson Wellness Center, or they can get tested through one of the DuPage County Health Department’s free drive-thru community testing locations.

This ongoing testing strategy is dynamic and will be responsive to the changing COVID-19 landscape.

 

Where and when will entry testing be conducted?2020-08-04T14:37:24-06:00

Entry testing will be conducted on the North Central College campus. A drive-up site on the south end of campus has been identified and students will be directed to that location prior to moving into their residence hall rooms. Once tested, students will be able to check in and move in to their residence hall room to await their test results.

Members of the athletics staff will be entry tested upon their arrival to campus during the week of August 3. August 13 has been identified as the testing day for all fall sport student athletes and resident students arriving to campus from states with high incidences of COVID-19. If a student from one of these groups is unable to arrive to campus on August 13, they will still be required to be entry tested upon their arrival and to be socially restricted within their residence hall room while awaiting their test results.

More information regarding the specific testing location and procedures on August 13 will be communicated to students in advance.

What will individuals do while awaiting the results of their entry test?2020-08-05T20:41:40-06:00

The College expects to receive COVID-19 test results within 72 hours of the test being conducted. During the waiting time, students will be socially restricted within their residence hall rooms in order minimize potential exposure to the community at large. This means that students will remain inside their rooms with the exception of using restroom facilities and going to pick up meals at a specifically scheduled time. Students are expected to wear face coverings and remain physically distant from others when participating in these limited activities.

Why did the College identify certain groups for entry testing?2020-08-04T14:37:52-06:00

Students from states with high-incidences of COIVD-19 are at a greater risk for exposure than the general population prior to their arrival to campus. When heightened risk of exposure is combined with living in the College’s residence halls, the concern for community spread is heightened. This testing will also serve as a first step in ongoing monitoring of the residence halls for cases of COVID-19.

Student athletes who are not from high incidence states are not at higher risk prior to their arrival to campus; however, participation in athletic activities presents a greater risk for exposure. Student athletes engage in close contact and physical activities, and social distancing and other routine preventative measures are more challenging to implement. Testing these students prior to the start of athletics enables the College to minimize the risk of spread under their unique circumstances. Athletic staff will also be entry tested prior to student athletes arriving on campus.

Why entry test in the manner outlined by the College?2020-08-04T14:38:01-06:00

CDC guidelines recommended that each campus consider its specific situation and implement a testing strategy that is appropriate for its own circumstances.

Assessing the needs of the College, it was decided to identify groups for whom entry testing would have the greatest impact. It’s critical that the testing conducted by the College is efficient and that results are returned in a time frame that would be most useful.

The College’s entry testing strategy focuses on trying to identify asymptomatic students who may have an active COVID-19 infection from two groups: Those who will be participating in athletics and those arriving to campus from states with high-incidences of COVID-19 and who will be living in campus residence halls. High-incidence states are those identified by the Chicago Department of Public Health.

Why is the College not testing all members of the campus community upon arrival to campus?2020-08-04T14:38:06-06:00

The CDC does not recommend universal entry testing of students, faculty and staff. Universal testing on entry has limitations that include the following:

  • It is a single test in a moment in time. Someone can become exposed to the virus after being tested, so a negative result could no longer be accurate. It also takes a few days after exposure to the virus for the test to be positive, so in that case the negative test could also be inaccurate.
  • All diagnostic tests have false negative and false positive rates, which can impact their accuracy. If a false negative result is returned you have missed a potentially contagious person, leading to a false sense of security. The wisest course is to assume you are at risk of exposure and to wear masks, follow hygiene recommendations, and socially distance yourself.
  • False positives are also a concern, particularly when a group or individual is not prescreened as needing the test due to possible exposure or symptoms. A false positive result would result in individuals being isolated, and through contact tracing, many more people may be quarantined, causing disruption.
  • Universal entry testing can put undue strain on the healthcare system, redirecting resources away from testing symptomatic or exposed individuals.
What is the CDC guidance for COVID-19 testing in higher education?2020-08-04T14:38:10-06:00

On June 30, 2020 the CDC released updated guidelines for Institutions of Higher Education regarding COVID-19 testing. The guidelines addressed testing of asymptomatic individuals who have been in close or physical contact to someone who tested positive for COVID-19, symptomatic individuals, and asymptomatic individuals who have no known exposure to COVID-19.

Universal entry testing of students, faculty and staff falls into that last group. The CDC does not recommend universal entry testing of asymptomatic individuals and instead emphasizes the role of contact tracing, wearing masks, social distancing, among other measures, to help control the spread of the virus.

What is the College’s COVID-19 testing strategy?2020-08-04T14:38:15-06:00

Testing the campus community for active COVD-19 infections is one part of a broader strategy to monitor the spread of the virus and to provide care to our community members. Together with social distancing, contact tracing, quarantine protocols, and mask wearing, entry testing and ongoing testing will help mitigate the spread of COVID-19 within our campus community.

The College’s testing strategy involves both entry testing of specific student groups upon arrival to campus, and ongoing testing that includes additional members of the campus community on certain days throughout the fall semester. In partnership with a local laboratory, these testing days will occur on-site at the College, with test results returned to the College within 72 hours through a priority testing arrangement.

Testing for symptomatic individuals will be coordinated by the College’s Dyson Wellness Center.

How many members of the North Central College community have tested positive for COVID-19?2020-08-28T17:59:43-06:00

In an effort to keep the campus community informed, the College will report the number of positive COVID-19 test results among the campus community on a timely basis on this webpage.

Is the College requiring all campus community members to get tested for COVID-19 and/or to quarantine prior to returning to campus?2020-08-27T20:55:51-06:00

Per CDC and health department guidance, the College recommends that all members of the campus community get tested for COVID-19 and quarantine for a least 14 days prior to returning to campus. However, the College will not require proof of a negative COVID-19 test result or proof of quarantine as a condition for returning to campus.

Will students arriving from certain states or countries be required to be tested for COVID-19 and/or quarantine upon their arrival to campus?2020-08-27T20:56:27-06:00

All on-campus resident students arriving from outside of the U.S. are required to quarantine for 14 days upon their arrival to campus. All on-campus resident students arriving from states with high incidences of COVID-19, as well as student-athletes participating in fall sports activities, are required to be tested for COVID-19 upon their arrival to campus and to follow specific social restrictions while awaiting their test results. Note that all such students have been notified in advance of these requirements. All other students, resident and non-resident, who fall outside of these groups are not required to be tested for COVID-19 or to quarantine upon their arrival to campus.

How can members of the campus community get tested for COVID-19?2020-11-23T11:06:24-06:00

Members of the campus community who wish to get tested for COVID-19 outside of the College’s established testing process can refer to this list of available off-campus testing options.