North Central College COVID-19 FAQ’s

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North Central College COVID-19 FAQ’s2020-08-27T20:36:34-06:00

Frequently Asked Questions Related to COVID-19

If I start the semester by taking classes online as a remote learner, can I switch to in-person learning later in the semester?2020-12-31T12:42:34-06:00

Students who elect to be a remote learner for the Spring 2021 semester will need to complete the entire semester as a remote learner. Classroom assignments will be made based on the number of students who will be attending in-person as of the beginning of the semester and in accordance with appropriate physical distancing requirements. Similarly, students who begin in-person will remain in-person learners for the entire semester, unless illness or a potential exposure to COVID-19 necessitates temporary remote learning.

What is surveillance testing?2020-12-18T08:43:48-06:00

Surveillance testing is a critical piece of the College’s overall testing strategy. Surveillance testing samples a percentage of the general population on a regular basis. In this way the College can track the impact of other measures to control the spread of the virus and help minimize the risk of spread among members of the campus community who are in routine close contact with one another.

The College’s surveillance strategy will include routine sampling from students living in the  residence halls due to the potential increased risk to people living in congregate housing. In addition, surveillance testing will include routine sampling from the general campus population, including faculty, staff, and students who commute to campus, regardless of frequency. While there are no standardized guidelines for how many people should be tested as part of a surveillance testing protocol, the College’s strategy is informed by public health guidance and best practices.

Testing for COVID-19 is one piece of the larger strategy to help contain exposure to the virus. More critical for preventing spread of the virus is physical distancing, wearing face coverings, washing hands, monitoring and immediately reporting symptoms, and other public health recommendations.

Members of the campus community can  contact  the Dyson Wellness Center at 630-637-5550 or dysonwellness@noctrl.edu to discuss their health concerns. 

Will I be required to participate in the College’s COVID-19 testing program if I am not working on campus?2021-01-18T14:58:55-06:00

All faculty and staff are required to participate in the COVID-19 testing, with exceptions limited to those who will not be on campus at any time during the spring semester. Faculty and staff who will not be on campus during the spring semester may contact Human Resources to request consideration for exemption from testing. Requests will be reviewed by their direct supervisors to confirm that there will be no need for the employee to come to campus. Upon approval for exemption, access to campus buildings will be suspended for the semester.

What if I receive an exemption to be excluded from the College’s COVID-19 testing program but later need to be on campus?2021-01-18T15:00:15-06:00

Faculty and staff approved for exemption from testing will need to contact Human Resources to request access to campus. At that time, the faculty or staff member will be added back to the testing pool for the duration of the semester, and will be required to comply with testing as scheduled.

Do I have to pay for a COVID-19 test administered by the College?2020-12-18T08:44:37-06:00

The cost of the SHIELD Illinois COVID-19 surveillance tests specifically administered by the College will be covered by the institution. There is no charge to the participant. Any additional diagnostic testing for those in isolation or quarantine may have an out-of-pocket expense or need to use insurance for testing.

When will the College’s COVID-19 surveillance testing begin?2020-12-18T08:45:15-06:00

Surveillance testing for Spring 2021 semester will begin the week of January 4, as community members begin to return to campus. Individuals will be notified if they have been selected for surveillance testing via their North Central College e-mail address. Surveillance testing will continue throughout the semester.

How many members of the campus community will be tested each week as part of the College’s COVID-19 surveillance testing program?2020-12-18T08:45:51-06:00

In addition to student athletes and athletic staff who are part of ongoing testing through the athletics department, approximately 25% of the resident student population, 15% of the commuter student population and 15% of faculty and staff will  be randomly selected to test each week as part of the College’s surveillance testing program.

How will I know if I have been selected for surveillance testing?2020-12-18T08:46:26-06:00

All members of the campus community who are randomly selected to be tested as part of the College’s surveillance testing program will be notified in advance of their testing date via their North Central email address. Notifications will come from covidtesting@noctrl.edu. The email notification will direct individuals to MySHIELDIllinois, an online scheduling program, that will enable them to select a time for their test during their scheduled testing week.

How and when will individuals be notified of the result of their COVID-19 surveillance test?2020-12-18T08:46:59-06:00

Test results will be communicated directly to individuals via their  MySHIELDIllinois  patient portal. Individuals who test positive for COVID-19 or receive an inconclusive test result must report the positive test and inconclusive test result via the  COVID-19 reporting form.  A campus contact tracer and case manager will follow up to discuss further instructions. 

If selected for surveillance testing, can I get tested elsewhere and share my result with the College rather than go to my scheduled test?2020-12-18T08:47:27-06:00

For the purposes of surveillance testing, the College does not accept tests performed elsewhere.  The College’s surveillance testing program ensures that a verified result is communicated securely back to the College in a timely way, and allows for direct follow-up from the College as necessary.

Can I get an exemption from surveillance testing? 2020-12-18T08:48:00-06:00

COVID-19 testing is mandatory for members of the campus community who will be on campus for any reason and for any length of  time.  The College’s testing program requires the College community’s full and active participation in order for it to be successful. Exemptions are rare and are limited to the following situations:

  • Fully Remote: Students, faculty, or staff members may commit to being fully remote; to not be on campus for any reason or any length of time for the duration of the Spring 2021 semester. Faculty and staff making this commitment should contact Human Resources at humanresources@hr.noctrl.edu. Students who will not be on campus during the spring semester should fill out thiform to clarify their commitment to being fully remote.
  • Positive Test: Students, faculty, or staff members who have tested positive for COVID-19 in the last 90 days may be exempt from surveillance testing for a specified time period. Please send your positive test result for review by the Dyson Wellness Center medical staff to covidtesting@noctrl.edu. 
  • Isolation/Quarantine: Students, faculty, and staff who are in isolation or quarantine are exempt from participating in surveillance testing during the time of their isolation or quarantine. Inquiries or questions related to this limited-time exemption should be directed to covidtesting@noctrl.edu. 
  • Disability-Related Accommodation: For inquiries related to exemptions to test based on a disability-related accommodation, faculty and staff should contact Human Resources at humanresources@hr.noctrl.edu . Students should contact Student Disability Services at sds@noctrl.edu.
  • Participation in Athletics:  Students and staff participating in NCAA-sanctioned activities will be exempt from the College’s general surveillance testing and will participate in the ongoing testing conducted by the athletics department. Student-athletes, coaches and athletics staff members will commit to scheduled, vigorous testing in accordance with guidance from the NCAA.  
What if I cannot make my surveillance testing date?2020-12-18T08:48:26-06:00

Individuals will have the ability to select a testing appointment time that best fits their schedule. The on-campus testing site will be open six (6) days a week to accommodate a variety of schedules.  Members of the campus community are not permitted to “opt out” of surveillance testing.  If you are selected to test and fail to comply with the College’s testing protocol, to get tested during the specified week, you will lose your building access privileges and be expected to leave campus until you have received a negative result from a  North Central College facilitated test.

What if I have not been selected for surveillance testing but I wish to have a COVID-19 test?2021-01-18T09:18:08-06:00

Members of the campus community seeking off-campus COVID-19 testing options can refer to this list.

Can students isolate or quarantine on campus?2020-12-18T11:00:27-06:00

Those required to isolate or quarantine due to a COVID-19 diagnosis, symptoms or exposure will be asked to do so at home for the designated timeframe. If a resident student cannot or should not return home to isolate or quarantine, the College has designated Kimmel Hall for this purpose. Resident students who isolate or quarantine at home will be refunded room and board fees for the time they are away from campus.

Can students attend classes remotely if required to isolate or quarantine?2020-12-18T10:58:39-06:00

If a student feels well enough to participate in their academic coursework remotely while in isolation or quarantine, they are encouraged to do so as the College has embraced a “learn from anywhere approach” to learning this fall. In such cases, students should coordinate directly with their faculty member in order to access remote instruction and coursework.

Will faculty members and students be informed if someone in their class tests positive for COVID-19?2020-12-18T10:11:23-06:00

If a member of the campus community tests positive for COVID-19, a campus contact tracer/case manager will, in collaboration with the DuPage County Health Department, work with the ill individual to identify and notify potential contacts. Contacts include: 

  • Physical Contacts—Anyone who had physical contact with the ill individual 
  • Close Contacts—Anyone who was within less than 6 feet of the ill individual for more than 15 minutes within a 24-hour period 

The contact tracer/case manager will notify any physical and close  contacts and direct them in accordance with CDC and local health department guidance. Physical and close contacts will be directed to quarantine or isolate if symptomatic.

What should I do if I test positive for COVID-19, if I had contact with someone who tested positive for COVID-19, or if I’m experiencing COVID-19-related symptoms?2020-12-18T10:12:31-06:00

As part of the #TogetherNC Pledge, all members of the campus community are expected to immediately report to the College if they’ve tested positive for COVID-19, have had contact with someone who has tested positive for COVID-19, or are experiencing COVID-19-related symptoms.

In addition, please follow the steps outlined here regarding the College’s expectations for students, faculty and staff.

What type of COVID-19 test and testing process is administered by the College?2020-12-18T10:12:59-06:00

The type of testing being performed on campus during Spring 2021 semester is called RT-PCT molecular  testing  and will be conducted in partnership with SHIELD Illinois. The specific type of test used is a saliva-based test. Saliva samples are collected non-invasively and do not require direct supervision from healthcare professionals. 

Samples will be transported from campus to a CLIA-certified laboratory provider who will perform FDA-certified RT-PCR tests to detect active COVID-19 infections. Test results will be returned to individuals via their  MySHIELDIllinois  patient portal and to the Dyson Wellness Center (DWC) staff within 24-hours of collection.  Individuals who receive a positive or an inconclusive test result are required to complete a COVID-19 reporting form as soon as they receive their test results.  DWC medical staff members, contact tracers and case managers will follow-up with individuals with positive and inconclusive test results regarding next steps. 

What are the guidelines for obtaining a test result to return to campus?2020-12-18T10:54:24-06:00

The negative test result needs to be collected within 7 days of returning to campus activities and should be submitted to the College 48-hours prior to returning to campus.  The test needs to be a viral (molecular) test that detects for current (active) infection with the virus that causes COVID-19.  Viral tests include both rapid antigen and RT-PCR types of tests.  These are collected either via a nasal, saliva, or nasopharyngeal sample.  The test needs to have FDA emergency use authorization (EUA) for the identification of the COVID-19 virus to be accepted.  Antibody testing will not be accepted.  It is important to inquire about the time frame in which to anticipate receipt of the test results prior to getting tested.  Individuals who do not submit their test results within the specified time frame will not be allowed to return to campus activities until they have done so.  It is also important to inquire about how the test results will be received.  You will be required to submit an electronic copy of the test results.  If an electronic version of the results cannot be submitted with the necessary identifiable information on it (i.e., name, date of birth, test results, FDA EUA status, contact information for the lab that performed the test, etc.), then an alternative testing option should be considered.

Where and when can I obtain a test to fulfill my requirement for a negative test result prior to returning to campus? 2020-12-18T10:54:18-06:00

Where and when can I obtain a test to fulfill my requirement for a negative test result prior to returning to campus? 

A testing option will be available on the North Central College campus prior to the start of the academic year. Please note, you must return to your permanent residence to await test results.

To take advantage of this testing opportunity, you must sign up via the MySHIELDIllinois portal for an appointment within the specified time frames as listed below;  

Winter Break Residents; Testing Opportunity 1/2 from 8:00AM to 10:00AM
Graduate Students with in-person classes; Testing Opportunity 1/8 from 6:00AM to 10:00AM
Undergraduate & Resident Students; Testing Opportunities 1/19 6:00AM to 4:00PM; 1/20 8:00AM to 4:00PM; 1/21 6:00AM to 4:00PM, 1/22 8:00AM to 4:00PM  

 Please review the dates to ensure the time frame will meet the deadline requirement for submitting your test result to the College. If you are a resident student arriving early, please contact reslife@noctrl.edu to inquire about testing opportunities.    

 

Will I have to participate in remote learning if I have tested positive for COVID-19?2020-12-18T16:08:50-06:00

Per the College’s positive case protocol, once a student tests positive, they must remain in isolation until they have been cleared by a College contact tracer.

If they feel well enough to participate in academic coursework remotely while in isolation or quarantine, they are encouraged to do so as the College has embraced a “learn from anywhere approach” to learning. In such cases, students should coordinate directly with their faculty member in order to access remote instruction and coursework.

How many members of the North Central College community have tested positive for COVID-19?2020-12-18T10:14:34-06:00

In an effort to keep the campus community informed, the College will report the number of positive COVID-19 test results among the campus community on a timely basis on this webpage.

Is the College requiring all campus community members to get tested for COVID-19 and/or to quarantine prior to returning to campus?2021-01-18T09:25:13-06:00

The College is requiring that all students provide proof of a negative COVID-19 test result prior to returning to campus for spring 2021 semester, and recommends that all members of the campus community quarantine for at least 14 days prior to returning to campus. More information about the negative COVID-19 test requirement is available here.

Will students arriving from certain states or countries be required to be tested for COVID-19 and/or quarantine upon their arrival to campus?2020-12-18T10:29:50-06:00

All campus community members are recommended to quarantine for at least 14 days prior to returning to campus. As all students are required to provide a negative test result prior to their return to campus and surveillance testing will begin upon arrival, no additional entry testing will be done at this time.  

I’ve previously tested positive for COVID-19 and may have protective antibodies. Do I need to participate in surveillance testing? 2020-12-18T10:35:36-06:00

Yes, individuals who may have protective antibodies must still participate in the College’s testing program. The CDC does not recommend any changes in behavior for individuals who have been infected with COVID-19 since the science community doesn’t yet know what level of antibodies/cell-mediated immunity is protective and for how long.  

Where do I park and enter if I am only coming to campus to get tested?2020-12-18T10:55:06-06:00

During the semester, you may park in Lot M as the lot has been designated for 15-minute parking only. Please enter the Health Sciences and Engineering Building at the south entrance, closest to Lot M.

My test results came back “invalid/inconclusive.” What does that mean? 2021-01-18T14:55:53-06:00

If you receive an inconclusive test result, it means that a small amount of the COVID-19 virus’ DNA was identified in the sample you provided. However, the amount of virus detected was not enough to be a confirmed positive result. An inconclusive test result is treated similarly to a positive COVID-19 case and requires an individual to re-test. If you receive an inconclusive test result, it is advised that you self-isolate and complete the College’s COVID-19 Reporting Form and wait for a contact tracer from the College to contact you.

If you receive an invalid or rejected test result, it means that the sample you provided was non-optimal and could not be put through the testing process or could not produce appropriate data to determine whether or not you are infected with the virus. If you receive an invalid/rejected test result, you will be required to retest within 24-48 hours of your original test date. Before your next test, please be sure to refrain from eating, drinking, tooth brushing, mouth washing, or tobacco use for at least 1 hour prior to submitting your saliva sample. For best results, it is recommended that you hydrate during the morning and retest in the afternoon.

If you receive 3 invalid/rejected test results within a test period (7-days), please email covidtesting@noctrl.edu.

Why am I being asked for my race and ethnicity at the testing sites?2020-12-18T10:55:18-06:00

The Illinois Department of Public Health has requested we ask each person’s race who is tested on-campus. Providing this information is optional for each person who is tested.

I am going to a free test  site.  How do I ensure I am able to receive documentation of my test result? 2020-12-18T10:55:51-06:00

We’re glad you asked. Here is a link to community-based testing sites in Illinois – open to all regardless of symptoms. While most sites have hours of operation, please note, most only remain operational while supplies lasts. Please utilize the online registration system prior to arriving at a community-based testing site in order to obtain documentation of your test results.  

How Do I Schedule an Appointment in  MySHIELDIllinois? 2020-12-18T10:55:56-06:00

Check your North Central College e-mail for a MySHIELDILLINOIS ACTIVATION LETTER, which will include an activation code required to register. If you are unable to locate this e-mail please contact MySHIELDILLINOIS at myShieldHelp@uillinois.edu  

Please begin the process on the SHIELD Illinois website at; https://my.shield.uillinois.edu

Shield Illinois

Check your North Central College e-mail for a MySHIELDIllinois ACTIVATION LETTER, which will include an activation code required to register. Select “Sign Up Now”

Please enter your activation code, zip code and date of birth.

Shield Illinois Identify

You will be prompted to set up your account using a two-step verification process to keep your account secure.

Create a username and password that will be used to log into MySHIELDIllinois account.

Shield Illinois Account

Please review and accept the terms of conditions for using MySHIELDIllinois account.

Select “Schedule an Appointment” and choose COVID-19 Testing.

Shield Illinois Appointment

Select “SHIELD North Central”

Shield North Central

You will be able to select an appointment time. Please note, there are more appointment times listed than testing site operational hours. Check your e-mail to confirm site hours and schedule within the listed timeframes. If you schedule outside of operational hours, you will receive a call to reschedule.

Shield Illinois time

You will receive confirmation of your appointment with a reminder to refrain from eating, drinking, tooth brushing, mouth washing, gum chewing, and tobacco use for at least one hour before submitting your saliva sample at the test location.

Shield Illinois Schedule It

Additional athletics-related FAQs2020-12-17T12:12:03-06:00

For additional athletics-related FAQs, please visit the FAQ page on the Athletics Department website.

Does the College’s testing site meet necessary health and safety guidance? 2020-12-15T20:31:14-06:00

Yes. The testing site has been designed to allow for the recommended physical distancing and EPA-approved disinfectants. Face coverings are required throughout the process with the exception of the sample collection. Enhanced cleaning will take place at the conclusion of each day. On site staff will  address  all immediate cleaning needs. Staff will be on site to monitor all applicable health and safety guidelines.

I am unable to take the saliva test for medical reasons. What should I do? 2020-12-15T20:28:31-06:00

If you are unable to take a saliva test due to medical reasons and may need to seek an accommodation–such as receiving permission to take a nasal test instead–please contact Human Resources (for faculty and staff) or Student Disability Services (for students).

I’ve tested positive for COVID-19 within the last 90 days and the CDC recommends I don’t take another test until the 90-day window is over. Do I need to test?2021-01-18T09:56:10-06:00

Those who have tested positive for COVID-19 should not re-test for 90 days from the date of their positive test. Individuals should provide documentation of their positive test to  covidtesting@noctrl.edu to be considered for a temporary exemption from surveillance testing.

Failure to provide a copy of your positive test result will result in you being required to provide a negative test result upon re-entry to campus for the spring semester. You will additionally be required to participate in surveillance testing.

Please know, though, that according to the CDC, individuals who have recovered from COVID-19 can continue to shed detectable levels of COVID-19 for up to 3 months after their illness. Individuals who fall into this category are not contagious; however, they can potentially test positive for up to 3 months following their illness.

Due to the uncertainty of re-exposure, if you do not produce a copy of your positive test results and re-test positive within that 3-month period you will be required to isolate for 10-days, per CDC guidance. If you are able to locate your test results following receipt of this message, please submit a copy of the results to covidtesting@noctrl.edu.

What happens if I am selected for surveillance testing but miss or skip my scheduled appointment?2020-12-15T20:14:38-06:00

Individuals who fail to comply with the College’s COVID-19 testing protocol, which includes missed or skipped tests, will lose their campus building access privileges and will be expected to leave campus until they receive a negative rest result from a  North Central College-facilitated test. Failure to comply will be considered a violation of the Student Handbook or Human Resources policies and will result in a referral to an individual’s supervisor or chair (for employees) or to the Office of Student Affairs (for students).   

How can students request the Remote Learner option for the Spring 2021 semester?2020-11-30T10:06:17-06:00

Students interested in the Remote Learner option for the Spring 2021 semester should formally indicate their interest in being a Remote Learner for Spring 2021 via this site by no later than 5 p.m. on Friday, January 22, 2021. Once a student has completed the Remote Learner registration they must work with their academic advisor to determine if any schedule changes are possible that will allow them to have the remote learning format desired via another section of a specific course or through other schedule changes.

What is the deadline for requesting the Remote Learner option for Spring 2021?2020-11-30T10:08:58-06:00

Students should formally indicate their interest in being a Remote Learner for Spring 2021 via this this site by no later than 5 p.m. on Friday, January 22, 2021.

What do students need to communicate to instructors if they plan to use the Remote Learner option in Spring 2021?2021-01-06T11:44:00-06:00
Students who wish to participate as Remote Learners for Spring 2021 must formally indicate their preference to be a Remoter Learner through this link by no later than 5 p.m. on Friday, January 22, 2021. As a registered Remote Learner, you will be able to participate remotely in North Central courses that are being taught in an in-person, blended, or split format and should plan to attend all courses remotely.  Once you have completed the Remote Learner survey, please contact your academic advisor to make required schedule adjustments where possible. Your advisor will help you determine if schedule adjustments can be made to enroll you in course sections already planned for online delivery (online, blended, split). Instructors will be provided with the names of students who have elected to participate as Remote Learners in their spring courses in advance of the course beginning and will then provide these students with information about how course content and instruction will be delivered.
What is the status of winter athletics?2020-09-24T18:36:09-06:00

The College Conference of Illinois & Wisconsin (CCIW) has pushed back the start of winter sport competition until after January 1, 2021.

Can students or faculty members remove their face coverings while in class to take a drink?2020-09-10T18:36:22-06:00

Yes, however the mask should not be completely removed, if possible. It is required that they must maintain 6 feet of physical distance when doing so, are encouraged to use a container with a straw that can go under the bottom of the mask, and must put the face covering properly back on immediately after taking a drink. Students and faculty are further encouraged to hydrate prior to class to avoid having to remove their mask at all and are responsible for wearing a properly fitting mask per college guidelines.

Will the College provide room and board refunds if students can no longer live in campus residence halls or if the College moves to fully remote instruction?2020-08-14T20:45:56-06:00

In the event that the College determines students can no longer reside in campus residence halls, the College will give pro-rated refunds of room and board charges to students. Also, if the College moves to fully remote instruction, any student who chooses to move out of the residence hall will receive a pro-rated refund of their room and board charge. Exact refund amounts will be determined by a student’s financial aid package.

Can members of the campus community travel out of state, and if they do, will they be required to quarantine upon their return?2020-10-06T19:06:44-06:00

According to the CDC, you should consider avoiding unnecessary travel as it increases your chances of getting and spreading COVID-19. You shouldn’t travel if you are sick or if you have been around someone with COVID-19 in the past 14 days, and you shouldn’t travel with someone who is sick.

College employees must limit non-essential business travel. Employees are encouraged to discuss prospective travel plans with their supervisor in advance of travel. Additional information regarding employee travel is available in the College’s Return to Campus-Based Work Guide.

Those who choose to travel out of state are expected to comply with all current health and safety guidelines at their destination of travel and upon their return, which may include a requirement to quarantine. If required to quarantine due to recent travel, members of the campus community should notify the College by completing the COVID-19 Reporting Form; students should promptly inform their instructors and employees should inform their supervisors.

Additional travel guidance from IDPH is available here.

Where can individuals eat if they are required to wear a face covering when around others? 2020-08-19T15:02:35-06:00

Individuals can remove their face coverings to eat or drink, but should maintain at least 6-feet of distance from others while doing so. Layout and space modifications have been made within campus dining locations in order to adhere to physical distancing guidelines and capacity restrictions. The College encourages campus community members to eat outside whenever possible.

How is data submitted to #CampusClear protected?2020-08-18T21:53:25-06:00

User privacy is protected via encryption and 2FA (2-factor authentication accessible only to the Dyson Wellness Center administrators and Information Technology Services senior management). Below is a screenshot of how data appears to an administrator.

data table view for campus clear app
How do I use the #CampusClear app?2020-08-18T21:50:17-06:00

Please make sure you enable notifications from the app, which will prompt you at the beginning of each day to complete the self-screening survey. The self-screening process is quick and easy, as you will be guided by a few buttons on a single screen where you are asked to tap on the symptoms or conditions that apply to you. Below is a view of the screen:

campus clear app screen 1
campus clear app screen 2

Once you’ve selected the conditions that apply to you, tap the “See Result” button. If you select “No Symptoms,” the app will respond with a “Good to Go” message and the daily self-screening process is complete.

If you select any of the symptoms, the app will respond by asking you to take additional steps for your own health and the health of others. App users who are reporting symptoms will be given additional guidance by the app (see below) and, depending on the symptoms, may be directed to the College’s COVID-19 Reporting Form, which should be promptly completed to report COVID-19 contact, positive tests, and/or COVID-19 symptoms.

Why are student athletes using a different symptom-tracking app?2020-08-18T21:32:21-06:00

Student athletes are using a different screener app to self-monitor for symptoms as part of the athletics department’s health and safety protocols as well as additional NCAA compliance related items. When not under the guidance of the College’s athletic training staff (during training periods or in-season), athletes are expected to use #CampusClear to self-screen for symptoms.

Can data submitted to #CampusClear be deleted?2020-08-18T21:30:12-06:00

Users can delete their health screening data using the “Purge My Info & Delete My Account” feature which will result in the permanent and irreversible deletion of their information and termination of their account on the application. Users may also submit a Request to Know or Request to Delete by e-mailing privacyrequests@ivy.ai.

What data is stored in the #CampusClear app?2020-08-18T21:29:11-06:00

There are three types of data correlated to a user within #CampusClear:

  • Identifiers: User’s first name (or “nickname”) and e-mail address or mobile telephone number when they register to use the app;
  • Health Screening Information: User’s self-reported symptoms related to COVID-19 (or lack thereof) when they complete and submit a daily self-screening survey through the app;
  • Building and classroom information: The name of the building and number of the floor on which a user’s office or residence hall room is located; the classes and classroom to which users are assigned either as an instructor or as a student; the departments and other work groupings in which users have membership (e.g. Information Technology Services).

The app does not use location tracking technology on a user’s device, and the information collected via #CampusClear will not identify where or when a user has been physically located on campus or elsewhere.

Is #CampusClear a contact tracing or tracking app?2020-08-18T21:27:46-06:00

#CampusClear is not a contact tracking app as it does not use location tracking technology on a user’s device. The information collected via #CampusClear will not identify where or when a user has been physically located on campus or elsewhere. However, the app will give the College’s medical team additional information to use in order to identify trends or take additional health and safety actions. #CampusClear does not use tracking cookies or allow third party sites to place cookies within the app. Because #CampusClear is not a tracking app, it will not respond to “do not track” signals sent by a user’s mobile device.

What will the College do with the data Collected using the #CampusClear app and how will the app respond to reported symptoms?2020-08-18T21:26:40-06:00

All data submitted via the #CampusClear app will be secured by encryption and only the medical staff within the Dyson Wellness Center (DWC) and Internet Technology Services (ITS) senior leadership will have access to the information.

If the user has more significant symptoms, the app will prompt the user to “Stay home or in your room to self-isolate. We are sorry you are not feeling well. Due to your reported symptoms, you are not cleared to be on campus. Complete the College’s COVID-19 Reporting Form and a Contact Tracer/Case Manager will follow-up with you soon. If your symptoms worsen (e.g., severe chest pain, difficulty breathing) seek immediate care by calling 9-1-1.” In these instances, the College’s DWC staff may use the information submitted to offer additional recommendations or as part of the College’s Contact Tracing/Case Management measures.

If only minor symptoms are reported, the app will prompt the user to “Stay home or in your room to self-isolate until you feel better. We are sorry you are not feeling well. Due to your reported symptoms, you are not cleared to be on campus. Please contact your healthcare provider or the Dyson Wellness Center. If your symptoms worsen (e.g., severe chest pain, difficulty breathing) seek immediate care by calling 9-1-1.” When only minor symptoms are reported, the DWC will not contact the user regarding their symptoms.

The College will also use the information collected by #CampusClear to monitor the health status of the campus as a whole, and to identify trends that may warrant additional action or trigger additional health and safety protocols.

Are members of the campus community required to use the #CampusClear app?2020-08-18T21:24:09-06:00

As part of the College’s #TogetherNC health campaign, members of the campus community have pledged to protect the health and safety of the campus community. Included in the pledge is a commitment to self-monitor for symptoms of COVID-19 and take appropriate actions if symptoms are present, which includes the timely reporting of symptoms to the College using the College’s COVID-19 Reporting Form. The #CampusClear app is the tool for students, faculty and staff to use in self-monitoring and tracking their symptoms.

How can members of the campus community access the #CampusClear app?2020-08-18T21:22:36-06:00

The #CampusClear app can be downloaded from the Apple or Google app stores. Once downloaded, users can log in by entering their North Central College email address. Upon receiving an email confirmation, and after clicking the confirmation link, users will have access to the app. For those who may not have a mobile device or would prefer to use a computer-based version of the app, #CampusClear can be accessed from a desktop or laptop by going here.

What is #CampusClear and how will it be used?2020-08-18T21:21:02-06:00

#CampusClear is a daily self-screening symptom tracking mobile app that the College is making available for the use of students, faculty and staff to assist them in self-monitoring for symptoms of COVID-19 and taking appropriate actions if symptoms are present. Use of the app will not only benefit members of the campus community as a simple way to assess the status of their personal health on a daily basis, but it will benefit the broader campus community by helping the College remain open and ensuring that we can continue to deliver a primarily in-person educational experience for our students.

Data submitted through the #CampusClear app is secured by encryption. As data is collected, College medical administrators in the Dyson Wellness Center (DWC) will have a real-time view of campus trends with information that may warrant additional action or trigger other campus health and safety protocols. The #CampusClear app does not use location tracking technology on a user’s mobile device and is not considered a contact tracing app. However, the information gathered may be used by the College’s Contact Tracing and Case Management staff within the DWC.

Are there locations on campus where students can participate in online classes that are immediately before or after in-person classes?2020-08-18T20:50:56-06:00

Numerous spaces have been set aside across campus for students to use who need a quiet place to participate in an online course. Capacities will be limited in these spaces to follow physical distancing guidelines and to reduce the volume in each space so students can effectively participate in online classes. Students must share space with other students, so headphones are strongly encouraged to reduce noise. These spaces will be available on a first-come, first-serve basis, but additional spaces may also be added if necessary. Resident students are encouraged to return to their residence hall rooms for online courses when possible.

The following locations will be reserved for online learner use this fall:

  • Kiekhoffer 8 (all days except MWF 12:15-1:25 p.m.)
  • Larrance Academic Center 1 (all days except MWF 3:05-4:15 p.m.)
  • Oesterle Library Class of ’97 Lab (room schedule is posted daily)
  • SBE 226 Student Lounge and individual tables along the west hallway
  • SBE 212 (all days except TTH 8:00-9:40 a.m.)
  • SBE 246
  • Goldspohn 11 (all days except MWF 10:50-12:00 p.m.)
  • Goldspohn 17
  • Goldspohn 35
  • Smith Hall (Monday through Thursday, 8:00-4:00 p.m., unless occupied for a scheduled event)
  • WAC 10
  • WAC 12
  • Meiley-Swallow Gallery
  • WSC Breakout Study Pods (throughout building)
  • Wentz Fine Arts Center main lobby
  • Merner 2

Students looking for additional space to study when not participating in an online course should consider the following areas to leave reserved spaces available for online learners:

  • Larrance Academic Center – Coffee Lab lobby
  • Oesterle Library
  • Boilerhouse Café
  • WAC lobby
  • Upper WAC Student Lounge (while other events are not being held)
  • 3rd Floor of Res/Rec (available Tuesday and Thursday afternoons)
Are students allowed to dine, study, work, socialize, etc., off campus?2020-08-14T17:44:14-06:00

Yes, however, it is important to remember that as part of the #TogetherNC pledge, members of the campus community agree to protect the health, safety and wellness of our campus and to prevent the spread of COVID-19 and other infections by acting responsibly. To the extent possible, members of the campus community should limit unnecessary exposure.

Can members of the campus community invite visitors to campus?2020-08-14T17:43:41-06:00

Residence Life has established policies for visitors in the residence halls. The Area Hall Director (AHD) on Duty will be the primary responder for any visitor concerns. The Residence Life Visitor Policy is as follows:

  • Each student resident may host one North Central student guest within their residence hall room
  • Residents must seek approval from their AHD to host one non-affiliated guest within their residence hall room
  • No overnight guests will be permitted

Regarding all other visitor requests, please refer to the College’s campus visitor policy, which is as follows:

  • Campus visitors are restricted based on the needs of the College. Approved visitors include the following:
    • Prospective students and their families
    • Alumni/donors
    • Applicants/candidates for employment
    • Corporate partners
    • Service partners/vendors with a need to be on campus

For more information, go here and scroll to the “Campus Visitor Policy.”

What changes have been made to campus dining?2020-08-14T17:42:27-06:00

Campus dining services, in partnership with Chartwells, has implemented a number of changes to best serve the campus community while following relevant health guidelines. These changes include:

  • Wellness checks for dining service employees prior to the start of each shift and the wearing of appropriate personal protective equipment, including face coverings;
  • Enhanced cleaning, sanitizing and disinfecting protocols;
  • Buffet-style self-servicing will be discontinued until further notice; all meals will be served by Chartwells associates;
  • Pre-packaged meals will be available as to-go options;
  • Layout and space modifications and hours of operation modifications will be made in order to adhere to social distancing guidelines and capacity restrictions within dining locations;
  • Kaufman Dining Hall will have expanded hours; The Cage, Moe’s and the Boiler House will be open with adjusted hours; Au Bon Pain and Freshens will remain closed until further notice.

For more information, including dining locations and hours, go here and scroll to “Campus Dining.”

What is the status of winter athletics?2020-12-10T14:17:23-06:00

The College Conference of Illinois & Wisconsin (CCIW) has pushed back the start of winter sport competition until after January 1, 2021. Visit northcentralcardinals.com for more information as it becomes available.

Will student organizations, clubs and other activities meet or be organized in-person or remotely?2020-08-14T17:41:16-06:00

All student activities must adhere to the College’s guidelines for campus events and meetings. Download the Campus Guide for Event and Meeting Planning here. For more information about student events and activities, visit the College’s Get Involved website. Due to the nature of certain clubs and organizations (e.g. acapella groups), additional health and safety restrictions may be in place regarding the activities of those groups. Student club and organization members, leaders or advisors may reach out to Lydia Pond at ldpond@noctrl.edu with questions.

Can members of the campus community organize or attend in-person events or meetings?2020-08-14T17:40:51-06:00

Meetings and events should be held in whole or in part using electronic collaboration tools (e.g. Microsoft Teams) as much as possible. If hosting in-person, all gatherings must adhere to state and local guidance for event size capacities and other restrictions. For more information regarding the College’s meeting and event policy, go here and scroll to “Campus Events & Meetings.”

Will students be residing in residence halls during spring semester?2020-12-10T14:25:26-06:00

The College is looking forward to welcoming students back to campus housing this spring and to partnering with students to make their experience in the residence halls safe and engaging. Residential safety protocols have been developed in accordance with the latest guidance from the CDC, the DuPage County Health Department, and the American College Health Association. More information is available here.

What are the College’s plans for spring 2021 semester?2020-09-24T18:31:26-06:00

The College’s plan for spring 2021 semester is to replicate the fall academic calendar as closely as possible. For undergraduate students, changes to the academic calendar include a start date of January 25 (two weeks later than originally planned) and shortened spring break. Our plan includes finishing the academic year as originally scheduled with a May 9 Commencement, with final exams taking place the first week of May. More information about spring 2021 plans is available here.

What is the status of spring semester Education Abroad programs?2020-12-10T14:03:59-06:00

The College has made the difficult decision to suspend all Spring 2021 Education Abroad programs, as well as May Term 2021 Cardinal Destination Courses Abroad (CDCA). The suspension includes all program types, including exchange, direct enrollment, provider programs, faculty-led, and SIROL. This decision was made in line with current travel and health advisories issued by the U.S. Department of State and the Centers for Disease Control & Prevention (CDC), and takes into account the pandemic landscape across the globe and the challenges facing international travel.

Is Oesterle Library open and accessible to students?2020-10-15T16:46:28-06:00

The Oesterle Library lobby, classroom, computer lab and reference room open at 7:45 a.m., Monday – Friday, for students participating in online classes.

Library services are available during the following days/times:

  • Monday-Thursday: 9 a.m. – 8 p.m.
  • Friday: 9 a.m. – 4:30 p.m.
  • Saturday: Closed
  • Sunday: 1-5 p.m.

For more information, including modifications to library services and operations, go here and scroll to “Oesterle Library Access & Hours.”

What does it mean if a student has a Split (SP) course and how will they know when they should attend in person and when they will be learning online?2020-08-14T17:37:24-06:00

Split course sections are those in which only a portion of the students will attend in person at a given time in order to maintain the necessary physical distancing procedures in a classroom. Instructors of split courses will communicate with students directly before the course begins to explain when students should plan to attend in-person, and when and how they will participate remotely on other days. Examples of how split courses might be managed are listed below; however, instructors may also choose other methods based on instructional needs in a given course:

MW or TTH class:

  • Group A attends in-person on Mondays (first part of alphabet)
  • Group B attends in-person on Wednesdays (second part of alphabet)

TTH class:

  • Group A attends in-person on Tuesdays (first part of alphabet)
  • Group B attends in-person on Thursdays (second part of alphabet)

MWF class (Option 1):

  • Group A attends in-person on Mondays (first part of alphabet)
  • Group B attends in-person on Wednesdays (second part of alphabet)
  • Group C attends in-person on Fridays (third part of alphabet)

MWF class (Option 2):

  • Week 1:Group A attends in-person on Monday & Friday (first part of alphabet); Group B (second part of alphabet) attends remote on Wednesdays
  • Week 2:Group A attends in-person on Wednesday (first part of alphabet); Group B (second part of alphabet) attends remote on Monday and Friday
How will students know if course offerings will be conducted in-person or remotely?2020-08-14T17:35:10-06:00

Students can review their course schedule to see the instructional delivery for each class by logging into Merlin at www.merlin.noctrl.edu and navigating to their Fall schedule under Merlin / Students / Academic Profile / My Class Schedule.

Students with questions about their course schedule or options should contact their academic advisor or the Office of the Registrar at registrar@noctrl.edu or 630-637-5252.

What happens to buildings, classrooms or residence hall rooms if a COVID-19 case is traced to that location?2020-08-14T17:33:46-06:00

As part of the College’s contact tracing process, the College will evaluate specific on-campus locations inhabited by an individual with a confirmed case of COVID-19 for additional cleaning and disinfection in accordance with CDC guidance. Access to such locations will be closed until cleaning and disinfection has been completed and safety guidelines have been met, after which time the space will reopen for use. Closure timelines may vary on a case by case basis. Routine cleaning will resume upon re-opening of the campus location with added attention to frequently touched surfaces.

What measures has the College taken in regard to the cleaning and disinfection of campus buildings?2020-08-14T17:33:24-06:00

The College has evaluated all campus facilities and has adopted numerous proactive health and safety measures in accordance with guidance from local, state and federal health officials. Enhanced health and safety measures within campus facilities include:

  • Reconfigured furniture and equipment to decrease room and building density
  • The provision of cleaning supplies near classrooms and offices enabling students, faculty and staff to wipe down work surfaces
  • The installation of hand sanitizer stations throughout campus
  • Limiting the number of people in elevators
  • Establishing single-direction stairways and building entrances and exits (when possible)
  • Posting informational signage throughout campus reinforcing various health practices, including handwashing, social distancing and mask wearing

More information is available here.

How can members of the campus community access Dyson Wellness Center services?2020-08-14T17:04:45-06:00

Counseling and advocacy appointments continue to be offered via telehealth while medical appointments have both telehealth and in-person options, depending on clinical appropriateness. To request an appointment or contact the Dyson Wellness Center (DWC) with questions during normal business hours (Monday-Friday, 8 a.m. – 4:30 p.m.), call 630-637-5550 or email dysonwellness@noctrl.edu.

After speaking with a DWC administrative assistant, you will receive an email with detailed instructions for completing required forms and scheduling your appointment. To reduce the spread of COVID-19 and maintain health and safety, DWC is not permitting walk-ins for questions or appointment scheduling. 

In case of an emergency, call 9-1-1 or Campus Safety at 630-637-5911 for immediate assistance.

What should someone do if they witness a member of the campus community in violation of the #TogetherNC pledge by, for example, not wearing a face covering, not socially distancing or attending class or other College activities while sick?2020-08-14T17:04:07-06:00

If you witness a member of the campus community who is not adhering to the College’s health and safety guidelines, please consider doing the following:

  • Remind the community member of the #TogetherNC pledge guidelines and ask them to wear a face covering, maintain expected physical distance, and/or adhere to COVID-19 related signage.
  • If the community member does not have access to a face covering, let them know that they may obtain a face covering at the following locations:
    • Wentz Science Center – Admin Space (108)
    • Goldspohn Hall – Admin Space (19)
    • School of Business and Entrepreneurship – Admin Space (204)
    • Benedetti-Wehrli Stadium – School of Education and Health Sciences (244)
    • Oesterle Library – Circulation desk
    • Harold and Eva White Activity Center – Front desk
    • New Hall – Department of Campus Safety
  • If the community member appears to be ill, remind them of the community pledge guidelines and suggest they take care of themselves and our community by leaving campus and/or seeking medical care.
    • Suggest that the individual contact the Dyson Wellness Center at 630-637-5550 or Campus Safety at 630-637-5911 for needed resources.
  • If the community member complies and corrects his or her actions to adhere to community guidelines, no further action is needed.
  • If you observe a pattern of behavior with a community member not complying with health and safety guidelines or not leaving the campus when ill, consider reporting the concern via the College’s Early Alert Referral Form.
Will the College conduct temperature checks or other symptom checks as a condition for entering campus and/or campus buildings?2020-12-10T14:30:27-06:00

An important measure to keep our campus community safe and to stop the spread of COVID-19 is for all students, faculty and staff to conduct daily self-monitoring for COVID-19 symptoms prior to leaving their home or residence hall room. The College has introduced #CampusClear, a daily self-screening symptom-tracking mobile app for the use of students, faculty and staff to assist them in self-monitoring for symptoms of COVID-19 and taking appropriate actions if symptoms are present.

#CampusClear can be downloaded from the Apple or Google app stores or accessed from a desktop or laptop by going here.

The College will not check temperatures as a condition for individuals to enter buildings and classrooms. However, there will be specific locations on campus, including the Res/Rec Fitness Center, and the Merner Field House Gregory Arena and weight room, where temperatures will be checked as a condition for entry. Please adhere to the appropriate signage and requests from staff prior to entering such spaces

What happens if someone forgets their face covering? Will they be required to leave campus or return to their residence hall room?2020-08-14T17:02:36-06:00

If someone forgets or misplaces their face covering, they may obtain a disposable face covering at the following on-campus locations:

  • Wentz Science Center – Admin Space (108)
  • Goldspohn Hall – Admin Space (19)
  • School of Business and Entrepreneurship – Admin Space (204)
  • Benedetti-Wehrli Stadium – School of Education and Health Sciences (244)
  • Oesterle Library – Circulation desk
  • Harold and Eva White Activity Center – Front desk
  • New Hall – Department of Campus Safety
What is the expectation for wearing face coverings on campus?2020-08-25T20:47:03-06:00

The College expects all members of the campus community to wear face coverings while on campus as a critical measure to reduce the spread of COVID-19. Guidelines for face coverings are as follows:

  • Face coverings must be worn by all members of the campus community while on campus when in the presence of others and in public settings, indoors and outdoors, where other physical distancing measures are difficult to maintain (e.g. common spaces, meeting rooms, classrooms, the pedestrian spine and other walkways throughout campus, etc.). A face covering is not a substitute for physical distancing.
  • Members of the campus community will be provided with a free, North Central-branded cloth face covering. Homemade or store-bought cloth face coverings that adhere to CDC guidelines may also be worn. Cloth face coverings must only be worn for one day at a time and must be properly laundered before use again. Having a week’s supply of cloth face coverings can help reduce the need for daily laundering.
  • Disposable face coverings may only be worn for one day and then must be placed in the trash.
  • If a member of the campus community has a medical reason to not wear a face covering they should reach out to Student Disability Services (630-637-5264, sds@noctrl.edu) or Human Resources (630-637-5757, humanresources@noctrl.edu), as appropriate, to discuss options.

Face coverings can be removed under the following circumstances:

  • When alone in one’s own private office or residence hall room
  • While eating or drinking
  • While outside when a distance of more than 6 feet from others can be maintained
How can I be sure that I will be safe if I have an in-person class on campus?2020-08-12T15:35:38-06:00

While in the current situation no one can guarantee that anyone may not get sick, the College has taken extra steps and made significant financial investments to ensure that all members of the community are as safe as possible. We have changed classroom assignments and altered classroom configurations to ensure social distancing for students in in-person classes. We have also upgraded instructional technology equipment in classrooms as well as software. We have also invested heavily in sanitation across all buildings on campus.

Keeping the campus as safe as possible will require an investment from each of us. Monitoring for symptoms, staying home when sick, reporting to the College any concerns about your exposure to someone who tests positive for COVID-19, wearing a face covering at all times, and practicing physical distancing are all critical commitments that we each must make to keep each other safe and healthy.

Will the College provide tuition discounts or reimbursements for courses offered online instead of face-to-face?2020-08-14T21:00:20-06:00

Tuition rates for the 2020-2021 academic year will remain as published in spring 2020. As previously communicated, the tuition rate increase for the current year was the lowest since the 1960s. The campus remains open and students continue to have access to all campus facilities and many services, including the library, computer labs, athletic facilities, academic advising and academic support services, career development, and the Dyson Wellness Center, among others. Some of these services will be provided electronically and all are subject to physical distancing and other healthy and safety guidelines. The College is planning a mostly in-person educational experience in the fall, with the majority of course sections offered face-to-face or in blended formats. About one quarter of course sections will be offered in a remote modality, including in synchronous (meaning that classes will be live-streamed to students at the time listed on their course schedule)  or asynchronous formats. Regardless of modality, students should expect to experience the same high quality, inspired instruction they have always received from their faculty.

The College also continues to make additional significant investments to ensure the continuing health of the campus community during the COVID-19 pandemic and the ability of students to enjoy the same quality of learning, regardless of modality. For example, the College purchased and installed multiple cameras in many classrooms to facilitate synchronous class streaming, and purchased and installed hand sanitizer and other cleaning materials across campus. The College also hired new or replacement ongoing full-time faculty in multiple areas including communication, computer science, engineering, English, environmental studies, exercise science, political science and psychology.

The College’s costs have not declined because of the COVID-19 pandemic. Just as the College doesn’t charge differential tuition for undergraduates based on their major, minor, resident or commuter status, where some students, based on these factors and others, use facilities and services more than other students, the College doesn’t plan to offer differential tuition based on the variety of instructional modalities being offered this semester to accommodate students’ individual needs and preferences.

What is the College’s COVID-19 testing strategy?2020-12-18T12:07:55-06:00

Surveillance testing is a critical piece of the College’s overall testing strategy. Surveillance testing samples a percentage of the general population on a regular basis. In this way the College can track the impact of other measures to control the spread of the virus and help minimize the risk of spread among members of the campus community who are in routine close contact with one another.

The College’s surveillance strategy will include routine sampling from students living in the residence halls due to the potential increased risk to people living in congregate housing. In addition, surveillance testing will include routine sampling from the general campus population, including faculty, staff, and students who commute to campus, regardless of frequency. While there are no standardized guidelines for how many people should be tested as part of a surveillance testing protocol, the College’s strategy will be informed by public health guidance and best practices regarding testing strategies at other institutions.

Testing for COVID-19 is one piece of the larger strategy to help contain exposure to the virus. More critical for preventing spread of the virus is physical distancing, wearing face coverings, washing hands, monitoring and immediately reporting symptoms, and other recommendations from the department of public health.

How can members of the campus community get tested for COVID-19 other than through the College’s surveillance testing program?2021-01-18T09:46:59-06:00

Members of the campus community who wish to get tested for COVID-19 outside of the College’s established testing process can refer to this list of off-campus testing options.